Eligibility and Fees
Eligibility and fees information about home care packages.
To access a home care package you will need to have an assessment by your local Aged Care Assessment Team/Service. We can help you register with My Aged Care if you haven’t applied yet.
You may also need to have an income assessment from the Department of Human Services or the Department of Veterans' Affairs. This process can take time so we suggest you ask for an income assessment as soon as possible.
If you’re eligible for a Government Home Care Package, you will receive a subsidy to access our services. Because of government funding legislation and the range of services options you choose, fees will vary from person to person. When your home and health care plan is developed we will explain what the costs are and work with you to stay within your budget. If you wish to self-fund additional services we will work with you to enhance your allocated package.